Privacy Policy

FerraLink (“FerraLink,” “we,” “us,” or “our”) operates ferralink.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or submitting a form, you agree to this policy.

1. Information We Collect

We collect information you provide directly when you:

• Submit a contact or pricing request form (name, email address, company, project details)
• Request an evaluation sample (email address, company name, selected product)
• Email us directly at info@ferralink.com

We also collect limited technical information automatically when you visit our site, including IP address, browser type, pages visited, and referring URL. This data is collected through Vercel Analytics and is used solely for site performance monitoring.

2. How We Use Your Information

• To respond to your inquiry or sample request
• To send you pricing, technical documentation, or quotes you requested
• To follow up on submitted orders or requests
• To improve our website and understand which content is useful to visitors
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Email Communications

If you submit a form on our website, we may follow up by email regarding your inquiry. These are transactional communications directly related to your request. If you wish to stop receiving follow-up emails, reply to any email from us with “unsubscribe” in the subject line and we will remove you from our contact list within 5 business days.

4. Third-Party Services

We use the following third-party services to operate our website:

• Vercel — website hosting and analytics. Vercel may collect anonymized usage data. See Vercel’s Privacy Policy.
• Resend — email delivery service used to send us your form submissions. See Resend’s Privacy Policy.

These services are bound by their own privacy policies and data processing agreements. We do not use advertising networks, tracking pixels, or third-party remarketing tools.

5. Cookies

Our website uses minimal cookies necessary for site functionality. We do not use advertising or cross-site tracking cookies. Vercel Analytics uses privacy-friendly, cookieless tracking. You can disable cookies in your browser settings without affecting your ability to use the site.

6. Data Retention

We retain your contact information for as long as necessary to fulfill your request and maintain our business relationship, or as required by law. If you request deletion of your data, we will do so within 30 days unless retention is required by legal obligation.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email us at info@ferralink.com. We will respond within 30 days.

8. California Privacy Rights (CCPA)

California residents have the right to know what personal information we collect, the right to delete that information, and the right to opt out of any sale of personal information. We do not sell personal information. To exercise your rights, contact us at info@ferralink.com.

9. International Visitors

Our website is operated in the United States. If you are visiting from the European Union, United Kingdom, or another region with data protection laws, please be aware that your information will be transferred to and processed in the United States. By using our site, you consent to this transfer.

10. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. All data transmitted to and from our website is encrypted via HTTPS.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

FerraLink
Email: info@ferralink.com
Phone: +1 617-855-8058